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Rich Manners
Rich has worked in the HR field for more than 20 years and has held various leadership positions for companies providing HR solutions. Rich is the former president of LTC Business Solutions, a provider of management support to nursing homes. Throughout the ‘90s, he served as Senior Vice President of Staffing Concepts, where he also sat on the executive board and helped increase annual sales to more than $400 million prior to selling his share of the company.

In 2001, he founded MyBackOffice, LLC (MBO) to address a significant need he noted in the marketplace and to fulfill the unmet HR needs of many small businesses and independent agents. During this time he also served as president and partner of USNow, a managed limited benefit plan provider, but sold his interest in April 2008 to focus on the growth of MBO. Since that time there has been positive growth in MBO.

Rich is extremely active in the community and has served on numerous social organization boards and leadership committees. He is Chairman of the Board of Directors of The Children’s Home, Inc., a social organization dedicated to addressing the spiritual, emotional, educational and related issues that threaten family stability and individual well-being. He also served as a founding member and Executive Director for the Foundation for Conservative Judaism. From 1989-95, Rich served as founder and Executive Board member for the Florida Association of Non-Profit Organizations. Rich holds a BS in Psychology from Washington University and a Masters in Psychology from the University of Colorado.

Deborah
For more than 25 years, Deborah served as Human Resources Manager for a number of small businesses which employed fewer than five individuals. This experience, combined with a degree in Medical Technology, has given her a solid understanding of the inner workings of professional medical offices and benefit providers, as well as the unique needs of small businesses.

In her previous positions, Deborah’s involvement in Human Resources predisposed her to receive countless calls from PPO reps.  After having been in their shoes, she appreciates how important MBO is in helping small business associates realize the value of working with PPOs and how MBO can assist in making the relationship seamless.

At MyBackOffice, Deborah provides billing and customer service support. Having once filled that role of the clients she now serves at MBO, Deborah wants small businesses to understand that there are HR solutions that can help small businesses expand their access to benefits and relieve the time burdens associated with program administration.

Lori
Lori has nearly 15 years of experience fulfilling various HR management positions to support the benefits, recruitment and personnel management functions of the companies in which she has served. Serving as Corporate Human Resources “CHR” of Business Systems for Abbott Laboratories through the late ‘90s, she produced client handbooks and developed training applications for an automated Employment Verification process that served 35,000 employees. Several years later, she gained experience as a Staffing Consultant, recruiting technical and managerial professionals within the Information Technology industry. In addition to being an experienced recruiter, she is also a trained salary and benefits administrator. Lori also has extensive customer service experience and assisted in securing Adecco’s position as the provider of the highest quality service to customers.

At MyBackOffice, Lori heads sales, provides payroll support for clients, maintains client satisfaction through customer service and manages vendor to client relations. The emphasis on customer support and maintaining vendor relations on behalf of the client are of utmost importance and are part of what sets MBO apart.

Lori received a B.S. in Human Resources Management from Northern Illinois University (DeKalb, IL) in May of 2000, and is also able to write, speak and understand conversational Spanish. She has been a member of the Society for Human Resource Management (SHRM) since 1999.

Outside of MBO, Lori is passionate about serving as a homeless activist through the National Coalition for the Homeless and as a member of Celebrate Outreach, which is a coalition of St. Petersburg churches who collectively serve the needs of the homeless in downtown St. Petersburg. Furthermore, she regularly serves the homeless through The Salvation Army and Society of St. Vincent de Paul.

Jennifer
Jennifer is a degreed accountant and analyst with 8 years of broad experience in multi-location environments with excellent accounting, auditing, and financial management skills. She specializes in highly technical skills requiring advanced use of Microsoft Excel, includes macros, advanced formulas and functions, charts, and pivot tables. Her additional software expertise includes QuickBooks, various reporting packages, and the Microsoft Office Suite.

Beginning with ARAMARK in the sports and entertainment division, Jennifer served as Senior Accountant and HR Coordinator for the Food and Beverage team.  She became a FOCUS trainer in customer service and worked hand in hand with the catering staff providing accounting and HR.  She forecasted sales and provided profit and loss statements per event at the Overland Park Convention Center.  Several years later, she served as Accounting Manager for Vintage Stock; she coordinated all accounting operations for 25 Vintage Stock stores and 13 Movie Trading Company stores with 2 million in sales.
At MyBackOffice, Jennifer heads billing, provides support for payroll items, customer service, and manages bookkeeping operations. 

Jennifer received a B.A. in Accounting from Drury University in May of 2005 with minors in Business Administration and Liberal Arts.  Outside of MBO, Jennifer works with the Big Brothers Big Sisters program as a big to a wonderful little sister.  She has interest in volunteering, and has been fortunate to work with the Convoy of Hope, Meals on Wheels, St. Josephs Hospital, High School Heroes, as well as a few other organizations.  She is an advocate for blood donation and is working toward her 2 gallon milestone in 2011.